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Frequently Asked Questions


Currently, Biz Web Builder offers a total of 10 email accounts per subscription. Hosted Email is a new feature offering options on email accounts quantity to meet the customer's needs while enjoying cost effective rates without having to invest in hardware storage or manpower resources in hardware/software maintenance.

Product Features

Hosted Email features include:

  • Mailbox size of 1GB per email account
  • Webmail services
  • Mobile Webmail services
  • iMAP
  • Anti-Virus software
  • Anti-Spam
  • Push-Mail ready

Benefits to Customers

Customers do not need to invest in any software tools, hardware equipment or manpower to maintain the email platform, hence, saving cost the company.

Target Segment

This service is currently available to both new and existing Celcom Enterprise SOHO (Small Office/ Home Office) and SME (Small Medium Enterprise) customers.

Eligibility, Package Offer and Subscribing Method

To register for Hosted Email, you can contact your dedicated Account Manager.

Subscribing to Celcom Hosted Email

The Hosted Email is supported by the Axigen server platform. The Webmail interface should be accessed via a specific URL that is provided by the administrator of the respective Axigen server. An email will be generated and sent directly to customers with the login ID and password to Axigen.