Optimise your Broadband, WiFi and MiFi experience on the fastest network with information on connection, speed, volume purchase and more.
You may need to check the following:
If none of the above works, please call our Contact Centre at 0196011111 for further clarification.
You can check via:
Yes. You can purchase data volume via:
Yes, but you'll need to register for roaming service via:
Step 1 : SMS 'ON WIFI' and send to 22188
Step 2: Select 'WIFI DAILY' or 'WIFI WEEKLY' or 'WIFI MONTHLY' and 'YES'
Step 3: You'll receive your WiFi ID (Mobile Number) and Password.
A one-off fee of RM2 for Daily package or RM8 for Weekly package, plus additional RM18 will be charged to your monthly bill.
Step 1: SMS 'WIFI FUP' and send to 22188
Step 2: Select which volume package to purchase
For Prepaid customers, fees will be deducted from the prepaid credit. For Postpaid customers, it will be charged to the monthly bill.
Step 1: Go to any Celcom WiFi location (Check for WiFi locations at http://www.celcom.com.my/first/wifi/coverage-areas)
Step 2: Turn on/enable Wireless Network Connection
Step 3: Select 'CelcomWifi' SSID and open your Web browser (IE, Mozilla, Safari)
Step 4: Key in WiFi ID & Password and click 'Submit'
Step 5: Successfully connected to Internet