• Sales

  • +6012-238 8750

  • Customer Service

  • +6019 601 1111

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Quick Guide

There are some transactions that you can take care of, right at your fingertips. Check out the Quick Guide for Postpaid and Prepaid and experience complete control and convenience in your hands.

Choose the best channels for transactions you can do yourself. That's complete control and convenience at your fingertips.

Transaction Type Online Customer Service (OCS) Dial 1111 IVR Dial *118# Celcom Payment Kiosk
Check Unbilled Amount
Check Bill Amount
Check Latest Payment
Check Credit Limit
Change of Credit Limit
Change of Billing Address
Change Bill Type
Enrollment of Auto Debit
View & Print e-Bill
Pay by Credit Card
Change T-Pin/IVR Pin
AirCash Reload
Check PUK Code
Get Phone Settings for 3G/GPRS (MMS, WAP & Internet) via SMS
Request Broadband Service (for Daily & Weekly Unlimited)
Purchase Additional Data Volume
Change IVR Language
Transaction Type Online Customer Service (OCS) Dial 1111 (Self Service) Dial *118# Celcom Payment Kiosk
Check Prepaid Balance
Reload Prepaid Account
Check PUK Code
Get Phone Settings for 3G/GPRS (MMS, WAP & Internet) via SMS
Request Broadband Service (for Daily & Weekly Unlimited)
Purchase Additional Data Volume
Change IVR Language
Change Prepaid Plan