Please ensure the following before you switch to Celcom:
Please refer to the following steps:
Please note that the duration of port-in for consumers (individual registration), will take within 1-5 days and for Non-Consumers (Enterprise), within 1-15 days.
You can port-in at any Celcom store nearest to you. To find the nearest stores, please click this link: https://www.celcom.com.my/personal/helpsupport/findastore
For Postpaid, you may refer to your previous Telco for any refund of credit balance.
As for Prepaid, your credit balance will be forfeited once you port-in in successful.
Yes definitely, it will be carried forward. Even better, you may request for new services from us.